FREQUENTLY ASKED QUESTIONS
Yes, we ensure that all travel packages are accurately represented. The experiences, accommodations, and activities shown are exactly what you'll receive. We pride ourselves on transparency and making sure you get exactly what you expect.
Once your booking is confirmed, you'll receive a receipt via email. You can also access your booking details and receipt directly from your account on the Vintravel website.
You can cancel or modify your booking by logging into your account or contacting our customer support team. Please note that cancellations may be subject to our booking terms and conditions.
Yes, we offer special group rates for larger bookings. Please contact our support team for detailed pricing based on your group size and travel requirements.
We ship travel packages, including tickets, brochures, and special gifts, directly to the address you provide during the booking process. You can choose to have items delivered to your home, office, or any preferred address.
